Can a passenger with hearing disabilities travel alone? Please check with your travel agent, government agency, Embassy or Consulate to ensure that you have all the proper documentation to board the ship and enter each of the countries on your cruise. Join before the cruise and earn 100 bonus points. For an extra cost, you'll enjoy benefits like access to exclusive areas of the ship, priority boarding and discounted spa treatments. All our ships are fitted with Braille signs in public areas, in lifts and at the entrance to cabins. Recommended Posts. - Things to keep in your hand luggage: travel documents, luggage tags (to be attached on arrival at the embarkation port), money, jewellery, electronic devices, medicines, nappies, and any other valuables or items you may need at short notice. Review for MSC Meraviglia to Bahamas. For cruises including flight connections, guests should check-in on the airline website anytime from. For cruises booked through a travel agent, you may ask them to complete the web check-in process on your behalf. After this deadline, we may be unable to provide the level of assistance required. There are 19 passenger decks, 11 with cabins. ( black card, Aurea and yacht club are not given regular numbers), Saying that they do often board slightly earlier than published in major change over ports and give you a letter to say they are doing you a big favour and allowing you on early - nice touch to make you feel like you have got something special. (See the Onboard Paymentsection below for further information on how to do this.). LauraS In order to issue the e-tickets, the following personal information is required for all passengers included in the booking: First Name, Last Name, Date of Birth, Place of Birth, Gender, Nationality, Passport or National ID Card Number, Passport place and date of issue, Passport or National ID Card expiry date, and Emergency Contact Information (First name, Last name, Telephone Number of a relative or friend not traveling with you, that we may need to reach Before arriving at the port, you should ensure that you have all personal travel documents required, and that all personal information shown on your embarkation form is correct. Inclusions Exclusivity World of Choice Availability Plan Your Cruise Now LUXURIOUS COMFORT Created by renowned architects De Jorio Design International, each Also a spa pkg and priority boarding. (Southbound), Grand Voyages from Caribbean (Southbound). We have only been on one MSC cruise but we were able to board the ship as soon as we arrived at the port in Genoa around 12:00 after we checked out of our hotel even though our boarding time was not scheduled until 2:30. Main restaurants serving gourmet meals accommodating a variety of dietary restrictions, SPORT AND ENTERTAINMENT MSC Cruises has obtained a certification from Bureau Veritas for the preparation and serving of gluten-free meals worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. Followers 1. Yes. Check-in will close 48 hours prior to your cruise. View deals of MSC Poesia Stateroom 14044. In the event of necessary changes, you can repeat the online check-in process in order to re-issue your e-ticket. Search for great cruise deals and compare prices to help you plan your next MSC Cruises cruise vacation to Helsinki. Then proceed to your cabin. On board our ships you'll enjoy a unique cruise experience with total peace of mind. However, MSC Cruises no longer offers free drinks for Aurea guests. By later this year, it'll have three ships sailing out of U.S. ports, with that number jumping to four ships by the summer of 2023. In some cases, however, closer examination may be necessary and replies may take a little longer. Are there special menus for coeliac passengers or for those with food allergies/intolerances? Home; . On board: MSC Cruises offers cruise holidays in the Mediterranean, Caribbean, Emirates and worldwide. Once on board, passengers are advised to look at the programme of available tours through the Excursions Office. Varied programme of Broadway-style theatre shows Also included is a lunch buffet and food trucks that provide BBQ favorites during the day. Your browser is not compatible with our new website and may not be secure. Stateroom Size varies from 183-420 sq ft. Aurea Experience includes: Priority boarding. If not Schengen passport holders but resident in the selected country please note that they must have valid residence permit issued by a Schengen country - not valid if under renewal. Enter your booking information. 5. MSC Divina Cabin # 13004 Category B3 - Aurea Balcony Stateroom. Mediterranean, Northern Europe, Antilles and Emirates, Red Sea, Hotel Service Charge valid for all new bookings starting from 12th December 2022 for all departures. For certain requests closer examination from a practical or medical point of view may be necessary, and this will be carried out by a specialised internal committee. Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). that could not be covered by the Company. Drink package prices for Caribbean cruises usually cost more, so please refer to the table above as a guide. Don't know if it is still that way? The Covid Protection Plan is applicable to all departures on sales. At the moment this section is accessible only on our desktop site. MSC Cruises was one of the first lines to introduce this ship-within-a-ship concept, along with Norwegian Cruise Line. Close. Description: Aurea Balcony Staterooms have two single beds that convert to a double bed, spacious wardrobe, and a b MSC Cruises ; Boarding time in Southampton Boarding time in Southampton. *MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy. Yes, provided that they have partial hearing disabilities and there is a TDD kit in their cabin (including light and vibrating devices, a text phone and an analogue alarm clock). DECK 20. Seek the extraordinary and make your cruise holiday an unforgettable adventure. Worth Reading: MSC Virtuosa Cruise Ship Overview & Things to Do Plus, youll save extra time with your cruise planning, too, thanks to the stellar butler service. Guests are personally responsible (with the aid of their carer if applicable) for the custody, feeding and general care of the animal. The MSC Yacht Club experience offers a wide arrange of benefits, most included in the cruise fare: General: Dedicated priority check-in and check-out, along with priority departure and return on port days 24-hour butler and room service, as well as a dedicated concierge MSC for Me wristband (where available) 1 free cruise booking change Food and drink may only be brought on board for health reasons. Oh dear I have obviously posted this question twice on different threads. With priority boarding, you'll have access to a dedicated security and check-in lane, which saves you from waiting in the usual lines. On some lines you can turn up at the port soon after midday and be embarked fairly swiftly - does that happen on MSC and could we get lunch on board, even if we board later? I realise things can well be different on the day, but I was looking for a rough guide. As it expands its fleet at a rapid pace, MSC Cruises is massively building its footprint in North America in an effort to woo more Americans. At the terminal: To secure the best rates,visit the dedicated websiteor contact bagexpress's contact centre at+39 08119706711. Cruisers' Choice Awards! Login Hi, {0} Sign out. In order to be able to provide our guests with the best possible on-board experience, we need to be aware of all our guests special needs in good time, regardless of their complexity. - Completing the web check-in does not guarantee any form of priority during embarkation. Guests of the MSC Yacht Club will find an exclusive Check-In area and will be assisted with their luggage by the butler team at the terminal, who will escort them to the dedicated line for priority Check-In. Will keep you posted with what it's like, timings etc x. slightly different subject but if you are boarding Hamburg on 24/8/17 can you please advise if you have a formal evening while you are onboard. In all cases we aim to reply as soon as possible. 3. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. Do on-board staff receive special training in providing assistance to passengers with disabilities or reduced mobility? 2. It includes: For suites and balcony guests who desire a more all-inclusive vacation, this is the most deluxe tier. In the unfortunate event of a luggage handling error by the airline, we offer a luggage recovery service. Please enter your booking details below, access the web check-in and locate the health questionnaire section as well as the passage contract. Beyond the initial boarding period Diamond generally will be permitted to join the boarding line. Is MSC Cruises able to provide assistance and entertainment for children with disabilities? (Southbound), MSC Grand Voyages from South America, (Northbound), MSC Grand Voyages to South America Received our e-tickets (earlier than anticipated). Deliver your luggage to the designated staff, who will then have it sent directly to your cabin. There will be an embarkation time indicated on your tickets but they tend to disregard it if you arrive earlier than stated and will give you whatever number that's being handed out at the time. Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. EXPLORE our SHIPS Special Occasions MSC Cruises, the perfect place to celebrate your special occasion Symbolic Wedding Anniversary Debutant ceremonies Honeymooners Thank you for visiting MSC Cruises In addition to the Form, a medical certificate confirming that the passenger is fit to go on cruise may be requested. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. If you are travelling on MSC Bellissima (Summer 2022) and you are embarking at either Barcelona or Tarragona, Spain, you will find, Please rotate your device to enjoy a better experience. For further information on the services offered on board, on how to inform us of any special needs or other requirements not expressly mentioned in this section, please get in touch with your travel agent. Entertainment onboard includes live music, shows, games, and classes. We are new to MSC and will be in a Fantastica Balcony on deck 9. 2pm is still very reasonable. Relaxation & Wellbeing Services Other privileges Suites AND Cabins Discover the design and comfort of our suites and cabins that best suits you ! Cruisers' Choice Awards! We are staying in Hamburg the night before so have planned to be at the port by around 11:00am. DECK 19. Embarkation begins at the Check-In time shown on the cruise ticket. Mon-Fri 9am - 7pm EST Sat-Sun 9am - 6pm EST. Thank you this is a very useful reply. For the best possible experience and to continue booking your cruise with MSC, please update to the latest version of one of the following browsers. Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). Open-air sports facilities Any cruise change shall be requested through our contact centers. 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